Skip to main content


What Does the Public Really Think? Survey Insights to Enhance Vaccine Communication Strategy and Build Trust in Public Health

Tuesday, August 16, 2021 8:30 - 11:30 AM (EDT)


This three-hour workshop is designed to give you access to the latest public opinion data about vaccination and confidence in public health, and to give you an opportunity to practice incorporating insights from these real-time data into an actionable communication plan you can use when you get back to the office.

  • In Part I, you will have a chance to see the latest results from the ‘Building Trust in Public Health’ series at the Harvard Opinion Research Program. This will include surveys from July 2022, as well as earlier, foundational surveys. We will talk together about the broad implications for public health communication strategy.
  • In Part II, you will work in teams to develop a practical communication plan around vaccination using results of these surveys together with your localized insights. The communication plan will be developed in response to a realistic scenario that will give you a chance to preview issues for the upcoming vaccination season.

Learning Objectives

  • Learn about the public’s evolving motivations for flu and COVID vaccines, including boosters, and the appeal of different message frames
  • Apply related learnings to inform current and future public communication strategies for vaccination programs, including multi-vaccine clinics and vaccinations at doctors' offices
  • Increase your confidence turning data into actionable communication practices and strategies 

What to Bring:

  • Laptop with Wi-Fi access
  • If you have them, examples of your past vaccination communication materials can be helpful


  • No data experience necessary! (You will like data when you leave….)
  • Some experience developing core communication plans is useful


Gillian SteelFisher, PhD MSc (She/Her)

Director of Global Polling and Senior Research Scientist
Harvard Opinion Research Program
Department of Health Policy and Management
Harvard T.H. Chan School of Public Health